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Customer Support Manager

  • Company: JCL Credit Leasing Sdn Bhd
  • Salary: 4000-7000
  • Street: Dataran Sunway
  • City: Petaling Jaya
  • Zip/Postal Code: 47810
  • State: Selangor
  • Country: Malaysia
  • Listed: March 9, 2020 1:21 pm
  • Expires: This ad has expired
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Description

Responsibilities

Overall:
Lead telephone team which is performing both customer support and outcall sales about JCL financial service.

Details:
Perform as a customer service specialist for inbound calls
Perform as an outbound sales call specialist
Let team to perform like you by supplying SOP, templates, and sharing your knowledge

NO FINANCIAL ISSUE PERSON

EXPERIENCE

2 years as a manager call center
1 year as a customer support
not blacklisted CTOS or CCRIS

General Requirement

Age 26 – 59
Spoken Language English,Bahasa
Malaysian Only Yes

Job Condition

Industry Financial Service
Working Days 5 days per week
Working Hours 9am – 6pm
Type Permanent
Shift Work No
Probation Period 3 month
Allowances Transportation RM200/month, EPF/SOCSO
Bonus Twice per year (June, Dec)
Annual Leave 14 days
Benefits –

KINDLY SEND YOUR RESUME TO

hrdept@smartsolution.com.my

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Listing ID: 4505e65d241158f1

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